Frequently Asked Questions

Pagealive is a cutting-edge live video chat widget designed to seamlessly integrate with your website. It allows real time communication between you and your site visitors, improving customer service, engagement and conversions.

Integrating pagealive is simple! Just sign up for an account, customize your widget settings, and you'll receive a code snippet. Paste this snippet into your website's HTML, and the widget will be active.

Absolutely! Pagealive is designed to be fully responsive, ensuring that your visitors can engage in live video chats whether they're on desktops, tablets, or mobile devices.

We offer various pricing tiers to cater to different needs. Check out our pricing page for detailed information.

Yes, pagealive is fully customizable. You can adjust colors, text, and other UI elements to ensure the widget blends seamlessly with your website's design.

Our dedicated support team is always ready to assist. Simply reach out through the widget on our site, and we'll address any issues promptly.

Yes, we prioritize your security. All video chats are end to end encrypted to ensure privacy and data protection.

The number of simultaneous video chats depends on the package you've chosen. Please refer to our pricing page for specifics.

No downloads or installations are required. Visitors can start a video chat directly from the widget on your website.

Definitely! Our dashboard provides detailed analytics on chat durations, user locations, peak times, and more, helping you gain insights into your visitors' behaviors.

As the user of pagealive, you have full control over the widget's visibility on your website. You can configure the widget to align with your availability, ensuring it's only visible when someone is on hand to chat. Additionally, there's a manual toggle feature, allowing you to easily switch the widget's visibility on or off as needed.

When a visitor initiates a chat through the widget and doesn't receive a response, they will be directed to a contact form to leave their message.

Yes, if either party prefers not to engage in a video chat, there's an option to switch to text-only chat. The visitor’s camera is off by default.

Yes, we offer virtual training tutorials and a dedicated customer support team to help you optimize your experience with pagealive.


Feedback From Our Clients


E-Commerce Store Owner

“Our website's customer service has never been better since we implemented the live video chat widget. Our customers love the personal touch and instant support that it provides, and it has helped us increase our customer satisfaction ratings."


Website Manager

”The live video chat widget is an innovative and effective way to connect with our customers. It has helped us build strong relationships. We have received many positive comments about the service. It is easy to use and has been a valuable tool for our business.”

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