November 21, 2023
6 Strategies That Can Boost University Enrollment

Many students want to enter university. After all, obtaining a degree opens many doors in the professional world. Unfortunately, because […]

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November 8, 2023
The Psychology of Live Video Chat

In recent years, live chat widgets for websites have seen a rise in popularity as a customer service tool. This […]

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October 25, 2023
Why Business Websites Should Opt for Live Video Chat Support Over Chatbots

Keeping customers happy is an essential part of running a business. Satisfied customers are more likely to return and use […]

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October 20, 2023
The 5 Different Strategies That Can You Help Improve Your Customer Service

Customer service can make or break a business. A study by Zendesk has shown that 81% of consumers are more […]

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October 4, 2023
5 Ways Live Video Chat Software Boosts Sales

Customers want fast, personalized, and convenient engagement with businesses.  Your online customers expect an instant response to their questions and […]

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September 26, 2023
Top 4 Industries that Benefit from Live Video Chat

Customer experience is a cornerstone of any business. In today’s digital landscape, industries are constantly on the lookout for new […]

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September 11, 2023
14 Live Chat Best Practices to Master Customer Engagement

Live chat support is essential when building a website that converts clicks into paying customers. However, having this feature on […]

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August 17, 2023
Choosing the Perfect Website Video Chat: 7 Key Factors for Success

Where screens and keyboards often separate businesses and customers in an online retail environment, there's been a growing need to […]

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August 14, 2023
Turning Clicks into Customers: Does Live Chat Increase Conversions?

In the e-commerce industry, meeting modern consumer expectations is no easy feat. Traditional customer service methods such as phone calls […]

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